RETURN POLICY
Here Is The Frequently Asked Questions related to our Return Policy.
Yes! We are happy to quote any delivery out and if you are not satisfied with pricing you are more than welcome to arrange your own pick up and delivery with a team of your choosing.
When ordering custom pieces at our Houston showroom, there is a $60 transport fee on each item. The transport fee covers the cost of the transport from the shop in Dallas to our Showroom in Houston. This fee Does NOT cover delivery to a home or office.
No! As soon as we see an order come though online, we reach out to either quote a delivery or to schedule a pick up.
Any piece that is ordered and not available now is considered a custom order. We build it just for you!
We accept all major credit cards, including AMEX.
All orders exceeding $5,000 require payment by check or via ACH Transfer.
The build time on an order starts from the DAY a deposit is received.
The standard build time on all orders varies based on our current production schedule and what all is being ordered. Please contact us directly to find out more.
No! We do not include the cost of delivery in our pieces. There is an additional fee for any delivery and that fee is based on the items in the order and where they are going.