FAQ

FAQ2024-11-05T17:21:58+00:00

WELCOME TO FAQ

Here Is The Most Frequently Asked Questions.

Please reach us at info@aticofurniture.com if you cannot find an answer to your question.

Is Delivery Included?2024-11-05T16:45:07+00:00

No! We do not include the cost of delivery in our pieces. There is an additional fee for any delivery and that fee is based on the items in the order and where they are going.

Is Tax Included?2024-11-05T16:53:46+00:00

No! Tax is additional.

What is the Build Time?2024-11-05T16:54:24+00:00

The standard build time on all orders varies based on our current production schedule and what all is being ordered. Please contact us directly to find out more.

When Does The Build Time Start?2024-11-05T16:54:58+00:00

The build time on an order starts from the DAY a deposit is received.

What Payment Forms Are Accepted?2024-11-05T16:55:39+00:00

We accept all major credit cards, including AMEX.

All orders exceeding $5,000 require payment by check or via ACH Transfer.

What is Considered a ‘Custom Order’?2024-11-05T16:56:19+00:00

Any piece that is ordered and not available now is considered a custom order. We build it just for you!

Do All Online Orders Have to be Picked Up?2024-11-05T16:56:52+00:00

No! As soon as we see an order come though online, we reach out to either quote a delivery or to schedule a pick up.

What Does The Houston Transport Fee Cover?2024-11-05T16:58:18+00:00

When ordering custom pieces at our Houston showroom, there is a $60 transport fee on each item.  The transport fee covers the cost of the transport from the shop in Dallas to our Showroom in Houston. This fee Does NOT cover delivery to a home or office.

Can I Use My Own Delivery Services?2024-11-05T16:58:59+00:00

Yes! We are happy to quote any delivery out and if you are not satisfied with pricing you are more than welcome to arrange your own pick up and delivery with a team of your choosing.

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