WELCOME TO FAQ
Here Is The Most Frequently Asked Questions.
Please reach us at info@aticofurniture.com if you cannot find an answer to your question.
No! We do not include the cost of delivery in our pieces. There is an additional fee for any delivery and that fee is based on the items in the order and where they are going.
The standard build time on all orders varies based on our current production schedule and what all is being ordered. Please contact us directly to find out more.
The build time on an order starts from the DAY a deposit is received.
We accept all major credit cards, including AMEX.
All orders exceeding $5,000 require payment by check or via ACH Transfer.
Any piece that is ordered and not available now is considered a custom order. We build it just for you!
No! As soon as we see an order come though online, we reach out to either quote a delivery or to schedule a pick up.
Yes! We are happy to quote any delivery out and if you are not satisfied with pricing you are more than welcome to arrange your own pick up and delivery with a team of your choosing.
In-Stock Showroom Pieces: Full payment is required at the time of purchase for all in-stock items available in our showroom. All major credit cards are accepted, no checks please.
Custom Orders: A 75% deposit is required to initiate any custom order. This deposit secures your place in our production queue and is based on the current lead time at the time of ordering.
Final Payment & Delivery: Once your custom piece is complete, the remaining balance is due. Final payment must be received in full before we can provide a delivery date and coordinate scheduling with our logistics team.
Please don’t hesitate to reach out with any questions regarding this policy.
Our Houston location is temporarily closed, we are working diligently to find a space that benefits our clients and our business. We appreciate the kindness and support through this business decision to find a new location.
If you are a interior designer and wanting more information about our trade program please email info@aticofurniture.com or Sarah@aticofurniture.com. Our trade program offers:
Exclusive Trade Savings
Early Access to New Collections
Priority Custom Orders & Lead Times
Dedicated Support from Our Team
Access to Custom Finishes and Materials
Showroom Collaboration Opportunities
Atico Furniture stands behind the quality and craftsmanship of our products. We are proud to offer a 1-year limited warranty on craftsmanship for all of our furniture.
This warranty covers defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase. If a manufacturing defect arises during the warranty period, Atico Furniture will, at its discretion, repair or replace the affected item.
Please note:
This warranty specifically covers craftsmanship issues, including structural integrity and build quality.
Due to the natural and variable characteristics of materials such as pine wood and steel, changes caused by environmental factors (e.g., humidity, temperature, aging) are not considered defects. These materials may shift, crack, or patina over time—this is considered part of their inherent beauty and character.
While these natural changes are not covered under the warranty, we are committed to supporting our clients and will make every effort to assist with care, maintenance, and repair advice as needed.